A central interface allows you to plan, design, and evaluate communication campaigns. Target groups can be created or imported based on existing customer data. Delivery is via email, SMS, or as a popup in the customer portal.
Energy suppliers can specifically promote alternative products, such as sustainable electricity options. Customers see a suggestion for a product change directly in the portal, which can be executed with just a few clicks.
Short surveys can be placed directly in the customer area. These help to capture opinions and moods or to query specific topics. If necessary, a link to external survey platforms can be provided.
Google Tag Manager can be integrated for success measurement and analysis. This allows user numbers on the registration or login page to be reliably recorded.
Direct, digital communication with end customers across multiple channels.
Personalized campaigns with target group logic and existing data base.
Increased customer loyalty through active interaction and targeted recommendations.
Easy implementation of product placements and promotions.
Integration into existing systems such as ERP and customer portal.
Clear success measurement through reporting functions and tracking options.
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